Sayings

Sayings

In this episode, our hosts Andy, John, and Drew are joined by Molly Estes and Geoff Comp to discuss some of their favorite sayings, least favorite sayings, and the roles they play in their lives. Favorite Sayings: “When you know

Customer Service

Customer Service

Customer service certainly isn’t the most exciting topic to discuss in the emergency department, but it’s an important one nonetheless. After all, a pleasant experience for our patients is just as crucial to their wellbeing as any medical intervention we

Trust Equation

Trust Equation

Trust is important in healthcare for several reasons. First, patients need to trust their doctors and other care providers in order to feel comfortable about the care they are receiving. Second, trust is essential for effective communication between providers and

Diagnostic Error

Diagnostic Error

Diagnostic error is failing to establish an accurate and timely explanation of the patient’s health problems or communicate that explanation to the patient. There are many potential causes of diagnostic errors, but they often stem from problems with the diagnosis

Irrational Fears

Irrational Fears

Irrational fear is an intense and persistent fear of something that poses no real threat or danger. Irrational fears can be debilitating, preventing people from living their lives to the fullest. There are many different types of irrational fears, but

Beyond EM

Beyond EM

We’ve had an interesting last few years. Between COVID-19, the workforce study, and most recently, the 2022 match EM has been through a lot. Many of our colleagues have taken to the “sky is falling” mentality in addressing these events,

Spidey Sense

Spidey Sense

Post by Rick Dasilva As emergency medicine providers there is something we develop over time known as our “spidey sense” that we discuss on this episode of EM Over Easy. There is a time when emergency medicine providers get this